Find Dealers

Primacy All Season TIRE REVIEW

There are 273 reviews for the Primacy All Season

Bibendum icon

Rating Snapshot

2.8/5
40 %
For any matter regarding customer service (in-store experience, after-sales service, delivery, etc.) please contact our Consumer Care team

Review Summary

Reviewers are sharply divided, with most reporting premature tread wear and dangerous failures—tires reaching unsafe levels at 8,000 to 25,000 miles despite warranty promises, with blowouts and sidewall ruptures at highway speeds raising serious safety concerns. Many customers express betrayal, stating Michelin's reputation has declined and vowing not to repurchase. However, some praise the quiet, smooth, comfortable ride quality, particularly on OEM installations. Overall, durability issues and safety anxieties dominate customer sentiment, overshadowing positive driving experience feedback.

AI-generated from the text of customer reviews

1-10 on 113 reviews

Sort by

Review Details

  • Photo
  • Photo
  • Photo
  • Photo
  • Photo
  • Photo
  • Photo
  • This is what happened at 7500 miles
  • Photo
  • Photo
  • 2different tires
  • Photo
  • Photo
  • Grooved roads, which are now my biggest nightmare
  • Photo
  • Photo
  • Photo
  • Foam failure
  • Photo
  • Photo
Posted on April 18, 2026 by Jim L
1/5

Flat tire after 900 miles

Just purchased Cadillac LYRIQ.900 miles. Flat tire in my garage. Small piece of mulch wood barely in the tire. No spare. Reading these reviews are scaring me that these tires are going to be an issue especcially with no run flat or spare tire. Supposedly self-sealing per dealer. They certainly didn't self seal as tire went completely flat in my garage.Worried in Florida.

Vehicle Make: Cadillac Lyriq
Purchase date: 02/20/26

Thank you for sharing your experience. We’re sorry to hear about the flat tire and understand how frustrating this situation can be. Please contact our Consumer Care team, and we’ll be happy to help guide you through next steps. You can reach us at 866‑866‑6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Michelin US

April 22, 2026

Posted on September 23, 2026 by Former michelin user
Collected by Bazaarvoice
1/5

New michelin wore out by 20000 miles

These tires were completely worn out by 22000 miles. when I purchased this new car, it had Michelin tires on it and I thought wow this is cool. It should be at least 50,000 miles before I need tires but no by 22,000 miles those tires were bald and unsafe they were properly rotated by the Dealership. I used to think Michelin tires or a really high-quality tire, but I come to find out their quality now sucks? That’s really unfortunate because I used to buy Michelin’s all the time. But knowing that they produced a brand new tire that only lasts 20,000 miles that’s not acceptable at all. The only thing I can surmise is that Ford made a deal with Michelin to buy their factory second tires and put them on their new vehicles Tire Dealership offered me nothing because they said new tires have no warranty on them when they come straight from the factory because they don’t use quality tires

Design
2
Safety
2
Performance
2
Vehicle Make: Ford Escape
Purchase date: 11/04/24
Posted on September 19, 2026 by JohnBoy
Collected by Bazaarvoice
1/5

Bought the Honda HR-V May 2025. There’s 26,000 km on the vehicle, which includes using winter tires for four of those 15 months. The tires will not pass inspection. Garbage.

Posted on: michelin.com

We're sorry to hear that your Primacy All Season tires wore out sooner than expected. Tire wear can be influenced by a variety of factors, including vehicle application, maintenance, alignment and driving conditions. We recommend having the tires inspected by an authorized tire dealer. Once the inspection is complete, please contact the Michelin Consumer Care team at 888-871-4444 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST) to discuss the results and available options.

michelin.com

September 23, 2026

Posted on September 15, 2026 by Disappointed in Illinois
Collected by Bazaarvoice
1/5

Fast wear

Bought new RAV 4 in 2023. Car has 22500 miles, tires have 2/32 tread left, I am buying new Pirellis. Tires maintained regularly by Toyota dealer. Very disappointed in Michelin tires.

Vehicle Make: Toyota RAV 4
Purchase date: 04/03/23

We're sorry to hear that your Primacy All Season tires wore more quickly than expected. Tread life can be influenced by a variety of factors, including vehicle application, driving conditions, alignment, and maintenance history. We recommend visiting an authorized tire dealer for an inspection. Once the inspection has been completed, please contact Michelin Consumer Care at 866-866-6605 (Mon-Fri 8 AM-7 PM EST, Sat 9 AM-1 PM EST) to discuss the results and available next steps.

Michelin US

September 16, 2026

Posted on June 20, 2026 by Sainth
Collected by Bazaarvoice
1/5

Absolute horrible tires. Do not buy!

Horrible durability. I drove only 150 days on gravel roads and all my truck tires have many large chunks taken out of the tread. I now have a leak. These are horrible tires. Tread is way too soft. I will not buy Michelin again.

Design
2
Safety
1
Performance
1
Vehicle Make: Nissan Frontier SV
Purchase date: 03/31/23

We’re sorry to hear about your experience and understand how frustrating this must be. We recommend having your tires inspected by an authorized tire dealer, especially given the air loss you mentioned, to ensure your safety and determine the cause. Please give us a call and provide your inspection results at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Michelin US

June 26, 2026

Posted on May 19, 2026 by Hammers42
Collected by Bazaarvoice
1/5

Disappointed

Tires are horrible only lasted 30000km this is un acceptable.

Posted on: michelin.com

Thank you for providing your feedback. We're sorry to hear you experienced premature mileage wear on your Primacy All Season tires. Tire wear can be influenced by several factors such as vehicle alignment, inflation, and driving conditions. We recommend having your tires inspected by an authorized tire retailer so the cause can be properly evaluated and call us with the results. Our number is 888-871-4444 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

michelin.com

May 29, 2026

Posted on May 14, 2026 by Buyers Remorse
Collected by Bazaarvoice
1/5

Michelin does not honor the rebate. Purchase Continental instead!!!!!

I purchased 4 new Cross-Climate2 tires for my car. Michelin promised me a rebate of $80 but they refuse to honor the deal. I can not recommend this company since they falsely advertise a rebate they refuse to provide.

Design
5
Safety
5
Performance
5
Vehicle Make: Subaru Outback
Purchase date: 04/09/26

We’re sorry to hear about your experience with the promotional rebate. We'd like to review this issue. We encourage you to contact our rebate support center at 866-212-9619. You can also reach our Michelin Consumer Care team at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST) and one of our agents will be happy to assist.

Michelin US

May 27, 2026

Posted on April 18, 2026 by Jim L
Collected by Bazaarvoice
1/5

Flat tire after 900 miles

Just purchased Cadillac LYRIQ.900 miles. Flat tire in my garage. Small piece of mulch wood barely in the tire. No spare. Reading these reviews are scaring me that these tires are going to be an issue especcially with no run flat or spare tire. Supposedly self-sealing per dealer. They certainly didn't self seal as tire went completely flat in my garage.Worried in Florida.

Design
3
Safety
1
Performance
2
Vehicle Make: Cadillac Lyriq
Purchase date: 02/20/26
  • Photo
  • Photo
  • Photo

Thank you for sharing your experience. We’re sorry to hear about the flat tire and understand how frustrating this situation can be. Please contact our Consumer Care team, and we’ll be happy to help guide you through next steps. You can reach us at 866‑866‑6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Michelin US

April 22, 2026

Posted on February 23, 2026 by Itsmejs
Collected by Bazaarvoice
1/5

Horrible Tires! Michelin Should Be Ashamed!

These tires came on our new Lexus. They puncture like a needle against a balloon. First tire punctured at 3900 miles and could not be repaired. At 5600 miles we now have another tire that has punctured and cannot be repaired.

Design
3
Safety
1
Performance
1
Vehicle Make: Lexus RX350
Purchase date: 03/11/25

We’re sorry to hear about your experience with the Michelin Primacy All Season tires and understand how frustrating this must be. Tire punctures are typically caused by road hazards and can occur regardless of brand or mileage. Whether a puncture can be repaired depends on its location and severity, which is determined at the time of inspection. We recommend visiting an authorized tire dealer to have the tires evaluated. Have the dealer give us a call while you're there to review available options. We can be reached at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Michelin US

March 2, 2026

Posted on January 5, 2026 by patimco
Collected by Bazaarvoice
1/5

Warning--Dangerous Tires

Horrible! at only 7500 miles on a new Mercedes Benz GLC 300 4-Matic the left rear tire blew out while traveling 80 mph on Interstate 95 in southern Georgia, and could have cost my husband his life as he negotiated crossing three lanes of traffic to reach the berm. The response from Michelin? A case number, no help, no follow-up. A Michelin rep said take it to a MB dealer, the dealer said it was a waste of time and Michelin wouldn't do anything. Long story short--we replaced the tire with out own money. The car did not hit or run over anything to puncture the tire. It just completely separated from the rim. Air pressure was good, as the car monitors it. These were OEM tires that Mercedes uses for that model. We are terribly angry at the situation and Michelin. The only thing I received from them was a case number--no phone call or follow-up. So disappointing from a company that I once considered a better brand. No more Michelins for us!

Design
1
Safety
1
Performance
1
Vehicle Make: Mercedes-Benz GLC300 4-Matic
Purchase date: 07/31/25
  • Photo
  • Photo
  • Photo
  • Photo
  • This is what happened at 7500 miles
  • Photo

Pamela, we’re very sorry to hear about the incident you experienced with your Primacy All Season tires. A member of our Consumer Care team will follow up regarding your case soon. You can also reach us at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Michelin US

January 12, 2026

Posted on January 5, 2026 by Clob
Collected by Bazaarvoice
1/5

UNSAFE!

Dangerously poor performance in icy/snowy/slushy weather. These tires came stock on my Volvo EX30 cross country. After 1 week of ownership, I had my first opportunity to drive it in New Jersey icy mix slushy weather and the car was unable to maintain traction and control while just cruising straight, in the tire paths, well below the speed limits, while crappy 2-wheel drive sedans were confidently and safely outperforming my car. And forget about slight bends or turns. I was so disturbed and shocked by the performance that immediately upon returning home, I got in my volvo xc40, which is a lighter vehicle equipped with firestone firehawks, and the thing handle the same exact conditions like a beast. The difference was night and day. The xc40 with cheaper, older tires was like a mountain goat while the ex30 with Michelin primacy's was like bambi on ice. It's irresponsible for Michelin to keep selling these, at the very least, as an all-season tire. I doubt they will discontinue them, but they should.

Design
3
Safety
1
Performance
1
Vehicle Make: Volvo EX30 Cross Country
Purchase date: 12/22/25

Thanks for sharing your experience and we’re sorry to hear about the traction issues you've encountered in winter conditions. A member of our Consumer Care team will be contacting you shortly. You are also welcome to give us a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Michelin US

January 12, 2026