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Emergency Care

Emergency Care

We hope you never need emergency care on the side of the road. But if you do, make sure you have proper roadside assistance before you need it. There are numerous programs offered, and every program has its own idiosyncrasies. Most annual charges range from $30 to $100 or more, and often include towing, flat-tire changing, lost-key replacement, help with vehicles that are stuck and delivery of fuel (if you’re stuck on empty). 

Michelin® has tried to reduce the stress surrounding emergency roadside situations by providing customers with 24/7 Flat Tire Changing Assistance for 3 years through the Michelin® Promise Plan. Click here to read more. 

New/Used Car Programs 

Vehicle Manufacturers often provide roadside assistance programs for free with new or certified pre-owned vehicles. Free doesn’t last forever, so know your program’s expiration date.

Auto Clubs 

AAA, Better World Club, AARP and Manufacturer-Specific Auto Clubs are the most common “add-on” programs. Some tow to dealerships. Some tow to the nearest repair shop (and not your shop of choice), so make sure the program matches your specific needs.

Club Membership

Sam’s Club, Costco and BJ’s Wholesale Club, for example, now offer their own auto club membership. Their differences are similar to auto clubs, so match the program to your needs, not theirs.

Insurance Companies

A number of insurance companies now offer their own auto club membership. Be aware that some companies will raise your premiums if you utilize emergency service, so read the fine print. Call your vehicle’s insurance company to inquire.

The Michelin Promise Plan™

Michelin wants its customers to be 100% satisfied with their tire purchase. This is why Michelin offers the following on tires purchased after March 1, 2011:  

 

    • 30-Day Satisfaction Guarantee
    • Flat Tire Changing Assistance up to 150 miles
    • Limited Mileage Warranty

 

To learn more about the Michelin Promise Plan, click here.

Although not available online, we may be able to help you find a tire that fits your selection.

Please tell us the year, make and model of the vehicle for which you would like a tire recommendation. Also please let us know which tire features are important to you. Finally, let us know the area of the country where you do most of your driving. This way, we can provide you with our best recommendation.

Please click the "CONTACT US" button below to allow our Consumer Care team to help you find a tire that matches your selectionorview all tire sizes available.

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Please Note

Winter tires are available. Would you like to view them?

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  • You need to know your vehicle's options to find out the original size of the tires for your vehicle because automobile manufacturers often use different wheel and tire sizes for different variations of a specific vehicle. If you do not know your vehicle's options, check one of these places: 1. The original sales invoice or window sticker when you bought the vehicle. 2. Your vehicle's Owner's Manual, which will sometimes identify your vehicle's options. 3. Look on the vehicle itself. Some vehicles have a decal or lettering that indicates the options located on the side or rear of the vehicle.

  • Your vehicle was manufactured with multiple tire sizes. Please select your size.

    Knowing your tire size can help save time at the tire retailer. It also enables you to make an informed tire purchase. You can find your vehicle's original equipment tire size in one of the following places: 1. On the tire placard located on the driver's door jamb 2. In your owners manual 3. On glove compartment door 4. Inside the fuel hatch or trunk lid You can also check your existing tire's designation on the sidewall. However, there is no guarantee that these are the original tire size unless they came on the vehicle new. Note: Tire Size Image. Show sidewall and tire placard. Example below from UK.
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  • Find the exact tire quickly using your tire size. Check your owner's manual or tire sidewall to find the required specifications.

  • You can determine your tire type by looking at the tire's designation on the sidewall of your tire. The following describes the differences between the tire type designations: P-Metric: A uniform designation of tire sizes in metric measurements. A typical P-Metric tire is P205/70R14 93S. European Metric: This system was a conversion of the numeric system from inches to millimeters. The aspect ratio appears in the size designation in most cases where it is other than 82. A typical European Metric tire is 185/70R14 88S Light Truck-Metric: This system is used for light truck tires, and it mirrors the P-Metric system used for passenger tires. A typical LT-Metric tire is LT245/75R16 120R. Light Truck High Flotation: This type is for light truck tires with lower sidewalls and wider treads that yield better traction on surfaces such as sand and soft soil found in watery, off-road situations. A typical tire is 31X10.50R15 LT LRC
  • This three-digit number represents the width of your tires in millimeters (mm).<div><img src="/assets/mi/system/images/contextual-help/R2-width.png" /></div>
  • The aspect ratio is the relationship of a tire's sidewall height to its section width, expressed as a percentage. In this example, the tire sidewall height is approximately 55% of the tire width.<div><img src="/assets/mi/system/images/contextual-help/R2-aspect.png" /></div>
  • The diameter of the rim in inches.<div><img src="/assets/mi/system/images/contextual-help/R2-diameter.png" /></div>
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  • If you know the name of the tire are looking for, select the tire from the list below.

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  • All tires fall into certain categories. If you're wanting to do a broad search of our tire lines, use the list below.

  • All tires fall into certain categories. If you're wanting to do a broad search of our tire lines, use the list below.
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